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Your confidence levels can suffer if you’re uncertain about what’s expected of you, this module encourages you to use questioning techniques to clarify the situation. We will look at ways in which you can boost and maintain your confidence levels and explore the importance of body language.
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£24.00 / user / year

Stress is the result of being under a pressure that exceeds your ability to cope. This module looks at sources of stress and the behavioural and health indicators. We will all suffer with stress at some point in our working lives, this module offers advice on dealing with stress and explores ways in which you can reduce your stress levels.
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£24.00 / user / year

Decisions need to be made on a daily basis, but what is the best way to make a decision? This module looks at the ICES process and the use of a decision matrix to help you to make a choice.
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£24.00 / user / year

Objectives are part of our everyday working lives. This module explores the four main types of objective and how to achieve these objectives by following the Make Objectives Happen Loop.
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£24.00 / user / year

The aim of negotiation is to reach an agreement. This module explores the six phases of negotiation: preparation and planning, opening, exploring, testing, bargaining and closing and will equip you with the knowledge to carry out effective negotiations.
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£24.00 / user / year

As the person with the most to gain from your own development, you should take an active role in planning for it. This module encourages you to plan ahead. We will look at the different types of learner and the resources required to complete your plan.
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£24.00 / user / year

When someone, or something, is not performing as expected then a problem exists that needs to be solved. This module explores the P.A.I.D method of problem solving and the creative techniques that can be used to identify the nature of a problem.
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£24.00 / user / year

Remote working has become increasingly common as organisations recognise the advantages of operating outside of the traditional office based roles, in favour of more flexible options. In this module we look at why people are working remotely and the benefits it can bring for both individuals and organisations.
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£24.00 / user / year

Objectives provide individuals with a sense of direction. This module explores the four types of objectives and the characteristics of each. We will look at the S.M.A.R.T method of setting objectives and the two primary approaches, top down and bottoms up.
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£24.00 / user / year

This module looks at the sources of time-based problems. Many things can make demands on your time and as those demands build so too will the pressure you’re under, therefore it’s important to not only manage your time but also to set clear goals and prioritise your workload. This module will provide you with advice and guidance on how to manage your time effectively.
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£24.00 / user / year

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