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This module explores the reasons for conflict, how to handle it and most importantly how to resolve it.
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£24.00 / user / year

Delegation is vital to the success of a team. This module will explore the benefits of delegation, deciding what to delegate, planning and then briefing your team and monitoring the team’s progress.
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£24.00 / user / year

The most common meetings are those which aim to inform, consult, solve problems or make decisions. This module looks at the planning stage, in which you set objectives, create an agenda and decide who will attend the meeting, where it will take place and when. We will also explore some useful hints and tips to make your meeting a success.
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£24.00 / user / year

Everyone has a role to play in a team. Management theory identifies nine roles that are essential to the success of a team. This module explores the nine roles and the characteristics of each. We will look at how performance can be improved in teams and uncover some destructive behaviours that can occur if team members are unhappy in their role.
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£24.00 / user / year

Performance problems are likely to occur at some stage in the workplace. This module will examine the Human Performance system, a method of identifying performance problems before looking for solutions. We will look at how the working environment can influence performance and the importance of giving feedback when dealing with performance problems.
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£24.00 / user / year

This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives, this module explores the SMART method. The key element to a team’s success is motivation, here we will look at the different types of motivation and how you can motivate your team to achieve its objectives.
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£24.00 / user / year

This module explores the reasons for collaboration in the workplace, the different types of collaboration and the key to successful collaboration, including establishing a strong team and picking the right tools for the job.
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£24.00 / user / year

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