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This module will explore what is meant by equality and diversity and consider how you are protected in your workplace from discrimination. We will consider the Equality Law 2010, which protects all, regardless of characteristics, at work. In order to understand the protection, we will explore the four main types of discrimination which are experienced in the workplace. We will examine the different protected characteristics specified under the Equality Act, which include: age, race, religion or belief, disability, sex, gender reassignment, sexual orientation, marriage and civil partnerships and finally, pregnancy and maternity. Furthermore we will observe a case study to see the law in action.
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£24.00 / user / year

Our everyday lives can be very demanding and therefore sustaining energy levels can be quite a challenge. This module explores the four key areas of energy, physical, emotional, mental and spiritual and looks at how these energy levels can be increased and maintained.
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£24.00 / user / year

Security and freedom are two vital elements of our everyday lives, but when a sudden change occurs it can affect the balance between the two. This module explores the seven steps of the change process, known as the change curve and looks at the importance of separating imagined fear from reality in order to adapt to change.
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£24.00 / user / year

The way in which people present themselves can be affected by a number of factors, both social and cultural. Public speaking can be a daunting task and is often something that people fear. This module will provide you with advice and guidance on preparing your speech, finding your voice and presenting to others.
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£24.00 / user / year

Regardless of your role within an organisation, it’s important that you understand how well it’s performing on an economic level. This module explores the basic elements of an organisation’s accounts, including how its trading activity is recorded on the Profit and Loss Statement, how those figures are then adjusted to reflect the amount of cash generated in the Cash Flow Statement and how the final numbers appear on the Balance Sheet.
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£24.00 / user / year

Everyone has a role to play in a team. Management theory identifies nine roles that are essential to the success of a team. This module explores the nine roles and the characteristics of each. We will look at how performance can be improved in teams and uncover some destructive behaviours that can occur if team members are unhappy in their role.
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£24.00 / user / year

Fuel, Oxygen and Ignition…our Fire course takes you through what is necessary for a fire to start, spread and the risks of fire in your workplace. This course explores the different classes of fire and what extinguishers you need to tackle the fire safely. We cover the things you can do to reduce the risk of fire and the correct procedure to follow if you ever discover a fire in your workplace. We will look at the law in relation to fire and the duties of both the employer and employee.
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£24.00 / user / year

Why bother with first aid at work? Well, our First Aid course explains why! We explore the Law, who can become a first aider and the primary objectives of First Aid. This course considers how many first aiders your organisation needs and will help you to consider the risks which could cause harm. Furthermore we will look at the types of injury found in the workplace and the action that can be taken in the event of an emergency.
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£24.00 / user / year

It takes a matter of seconds for someone to form an opinion of you and once formed this opinion can be particularly difficult to change, therefore it’s important to make your first impression a good one. In this module we explore how impressions are formed, how to ensure you make a good first impression and the steps you can take to recover when things go wrong.
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£24.00 / user / year

Although it’s important to select a leadership style that works best for you, it’s recommended that you adopt a flexible approach as research shows that managing your team in accordance with their individual needs creates a more motivated, engaged and effective group. This is especially important in today’s dynamic workplaces where workloads, team members, customers and resources are constantly changing. This module explores the different styles of leadership and how to modify your own.
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£24.00 / user / year

In this course we will explore food allergens and the consequences of food allergy on the human body. We will look at routes of exposure and uncover some important allergen statistics. Furthermore we will look at the law in relation to food allergy, the 14 major allergens and the requirements of both the business and the consumer to act responsibly in the presence of allergens.
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£24.00 / user / year

This course will explore the law in relation to food safety which aims to protect the health, safety and welfare of consumers. We will consider the main responsibilities under the Act and the consequences of breaches! We’re sure you’ll agree that knowing what the law says and understanding your duties is of paramount importance to you, to your organisation and to the consumer.
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£24.00 / user / year

This course explores hazards in relation to food safety. We will explore biological, chemical and physical contamination in the food chain and look at ways to manage the risk of exposure to each of these hazards. Furthermore we will look at who is responsible for the safety of food.
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£24.00 / user / year

In the UK, the Food Industry is massive and consumer confidence is essential for a successful business. We will consider consumer concerns and why it is important to all business involved in the preparation, processing, distribution or service of food to main high standards. This course looks at who is responsible for food standards in the UK and the laws in place to protect consumers and businesses. This course outlines the difference between food safety and food hygiene, as well as food hazards and the risks these pose to human health. We will consider microbiological, chemical and physical contamination of food and how the risk of food-borne illness can be prevented. Correct food storage practices will be explored to ensure that food is stored safely. It’s the responsibility of all involved with food to ensure it is kept free from contamination and that it remains fit for consumption.
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£24.00 / user / year

This course will explore food safety management based on the principles of HACCP. We will look at the different stages of HACCP and how to apply these in practice. Furthermore we will examine the difference between a hazard and a risk and cover the process of risk assessment.
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£24.00 / user / year

In this course we will explore food-borne illness and its consequences. We will uncover some vital statistics to highlight the importance of food safety. We will look at the signs and symptoms of food poisoning and methods of prevention.
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£24.00 / user / year

The General Data Protection Regulation (GDprovides individuals with more control over their personal data, including what’s held, how it’s used and when it’s deleted. This module explores how GDPR affects your organisation and the procedures you’ll need to follow to ensure compliance.
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£24.00 / user / year

This module explores the Equality Act 2010 in relation to the protected characteristic of gender reassignment. We will examine what employers and employees can do to prevent discrimination and what action can be taken if you feel that you or someone else has been discriminated against. Furthermore we will observe a case study to see the law in action.
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£24.00 / user / year

This module will explore the four main work climates: comfortable, stressful, apathetic and high performance and the characteristics of each. We will look at the importance of feedback on improving performance and will look at not only giving feedback but also receiving it.
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£24.00 / user / year

Conversations are an important part of workplace culture. This module explores the importance of conversations in the workplace, techniques for starting a conversation and how a combination of active-listening, questioning techniques and confidence can help to make you a great conversationalist.
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£24.00 / user / year

This module looks at handling complaints in the workplace. We will explore body language and the clues that can be gathered from it. We will look at types of complaints and how to resolve them efficiently.
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£24.00 / user / year

Need a quick and comprehensive introduction to health and safety training? Look no further! This course explores health and safety at work, considering effective health and safety management and the responsibility of both the employer and the employee. The difference between a HAZARD and a RISK is explored, as well as some possible causes and consequences of accidents. Furthermore this course looks at health and safety law, why this is important and helps you to understand how this applies in practice. The Risk Assessment and Hierarchy of Controls are broken down to explain how to effectively measure and eliminate risks.
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£24.00 / user / year

This module explores the importance of a healthy diet, exercise and sleep and the influence each of these have on an individual’s health and wellbeing. We will look at a variety of food types and what makes a healthy lunch box. We will explore the benefits of exercise and finally look at some methods for improving the quality and quantity of your sleep.
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£24.00 / user / year

Designed to help interviewers with the hiring process, this module covers how to prepare for an interview, including the consideration of essential and desired criteria, how to start an interview and the types of questions to ask as well as what to do once the process is concluded.
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£24.00 / user / year

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