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Objectives provide individuals with a sense of direction. This module explores the four types of objectives and the characteristics of each. We will look at the S.M.A.R.T method of setting objectives and the two primary approaches, top down and bottoms up.
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£24.00 / user / year

This module explores the Equality Act 2010 in relation to sex. We will explore the types of discrimination: direct, indirect, harassment and victimisation, as well as discrimination by association. We will look at how the protection works in practice and consider objective justification. We will also examine the Act in relation to employment, from recruitment through to redundancy and dismissal. Furthermore we will observe a case study to see the law in action.
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£24.00 / user / year

This module helps to define sexual orientation under the Equality Act 2010 and looks at how discrimination can occur as a result of this protected characteristic. We will examine the four types of discrimination and look at what both organisations and individuals can do to cultivate a diverse and inclusive workplace, where everyone is treated fairly and with respect. Furthermore we will observe a case study to see the law in action.
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£24.00 / user / year

Sickness and absence is a key issue for organisations as it presents a significant operational and financial burden. This module explores the impact of staff sickness and absence on the organisation and looks at the role of the manager in dealing with sickness absence in the workplace. We will also examine the requirements with which employees must comply when absent from work.
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£24.00 / user / year

Slips and trips are a major cause of injury at work, so this course is designed to help you avoid the risk of slips or trips in your workplace. We will explore the differences between a SLIP and a TRIP, consider the problem areas which could lead to an accident and what to do if you see a spillage or tripping hazard in your workplace. Finally we will look at ways of reducing the likelihood of slips and trips in the workplace.
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£24.00 / user / year

As social media platforms have changed the way society interacts, it’s more important than ever that organisations understand and utilise this technology to form relationships with customers in real time. Therefore, this module explores the types of platform available, considers why people share information and explains the value of producing engaging content, as well as investigating the impact, risks and benefits of using social media.
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£24.00 / user / year

Spelling and punctuation are as important to the success of your writing skills as the content. This module will take a brief look at the history of the English language. We will explore some common spelling rules and the use of punctuation, to create a report that is both coherent and cohesive.
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£24.00 / user / year

This course explores the importance of sustainability and ways in which we can reduce our harmful impact on the environment to make a better world for future generations. It looks at the consequences of inaction, the importance of environmental awareness and looks to individuals, businesses and governments to bring about change. We will look at environmental, economic and social aspects of sustainability, ways in which we can reduce our impact and the benefits of doing so.
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£24.00 / user / year

Once a decision has been made, the next step is to take action and implement it. This module explores several approaches to help you ensure the implementation process is successful including the G.R.O.W (GoReality, Options, Wrap-Up) and V-SAFE (ValuabSuitable, Acceptable, Feasible and Enduring) models.
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£24.00 / user / year

This module looks at the four types of leader: directive, consultative, delegative and participative and the characteristics of each. We will explore the three areas of need: task needs, individual needs and team needs and look at ways in which you can motivate your team.
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£24.00 / user / year

This module will explore a variety of sentence types and the components which make a sentence complete.
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£24.00 / user / year

Different organisations have different cultures, a system of shared values and beliefs that establish an organisational way of life. It’s important to analyse the organisational culture before implementing a change, you therefore need to analyse the organisation itself. This module explores the 7’s framework which looks at strategy, structure, systems, shared values, skills, style and staff. We will also look at the political, economic, social and technical factors that could influence an organisation’s success and will explore organisational strategies.
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£24.00 / user / year

It is important to understand the potential effects that change can have on your team and organisation. This module will explore the five main forces of change which will help you to anticipate and manage reactions. We will explore the difference between cold and warm organisations and their response to change. Finally we will look at the seven characteristics that effective change agents share.
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£24.00 / user / year

This module looks at the sources of time-based problems. Many things can make demands on your time and as those demands build so too will the pressure you’re under, therefore it’s important to not only manage your time but also to set clear goals and prioritise your workload. This module will provide you with advice and guidance on how to manage your time effectively.
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£24.00 / user / year

To help interviewees prepare for the interview process, this module explores the different types of interview, offers suggestions on how to prepare for the interview, what to expect from the interview and tips for answering questions.
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£24.00 / user / year

Employees are often required to learn new skills. You don’t have to be a professional trainer to deliver a lesson. This module will look at the different training methods and the pros and cons of each. The creation of a lesson plan is essential for any training session and this module will guide you through the process.
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£24.00 / user / year

Unconscious bias is when you either favour or discriminate against one group, or person, without being aware of your actions. This module will help you better understand how unconscious bias can affect your behaviour and impact the workplace, recognising the nine different types of bias and discovering ways in which you can mitigate its influence.
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£24.00 / user / year

Brand and reputation are vitally important to the success of an organisation. This module explores the way in which brands are perceived and the benefits of generating a positive public perception. We will examine the CORR model which links experiences, feelings and behaviours and finally look at the impact of staff attitudes on the reputation of an organisation.
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£24.00 / user / year

Body language is an essential part of communication. We will look at the ways in which body language can be used during an interaction and examine the S.O.L.E.R technique. Interpretations of body language are affected when a person is assigned to a stereotype. Stereotypes are a fixed, oversimplified and widely held image of a particular type of person. We will look at the advantages and disadvantages of stereotypes and will uncover some of the most common.
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£24.00 / user / year

Officially known as making a disclosure in the public interest, whistleblowing can often seem like a daunting and complicated process, with individuals afraid they won’t be taken seriously or will encounter reprisals in the workplace. This module explores the legal protections offered to whistleblowers, the responsibilities of employers to respond to disclosures made in the public interest and what individuals can expect throughout the process.
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£24.00 / user / year

This module looks at the different types of teams, both short-term and long-term. For the best chance of success teams should set clear, defined objectives, this module explores the SMART method. The key element to a team’s success is motivation, here we will look at the different types of motivation and how you can motivate your team to achieve its objectives.
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£24.00 / user / year

This module explores bullying in the workplace. We will look at the signs and symptoms of bullying, the reporting process and the responsibilities of employers in relation to workplace bullying.
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£24.00 / user / year

This module will guide you through the process of structuring a report, from the executive summary through to the conclusions and recommendations. We will also look at writing style and text formatting.
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£24.00 / user / year

Active listening is the key to effective communication. It is important to show the speaker that you are listening to them and one way to do this is to use the S.O.L.E.R technique. We will explore the ways in which you can prepare for effective communication and examine both the verbal and non-verbal signals of active listening.
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£24.00 / user / year

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